77fbd's Privacy Policy

1 Introduction

Welcome to 77fbd. This Privacy Policy explains how we collect your personal information, why we collect it, how long we retain it, and how we keep it secure. 77fbd believes that protecting user privacy is a fundamental responsibility — not a formality.

By using our platform, you agree to this Privacy Policy. Please read it carefully before using our services. If you have any questions about any part of it, contact our support team — we are always ready to help.

This policy applies to 77fbd's website, mobile app, and all related services. Third-party links or services are governed by their own privacy policies.

2 What information we collect

77fbd only collects information that is genuinely needed to deliver our services, verify identity, and maintain security. We do not collect excessive or irrelevant data.

Information Provided Directly

• Full name, date of birth, and gender (collected at account registration)
• Email address and phone number
• Current address and country of residence
• Copy of a government-issued document for identity verification (NID, Passport)
• Payment details (Mobile Banking / Nagad / Rocket number)
• Any information provided in support tickets

Automatically Collected Information

• IP address and device identifier
• Browser type and version
• Operating system and device model
• Session duration and click patterns
• Gaming history and transaction logs
• Data collected through cookies and tracking technologies

3 How your information is used

77fbd uses collected data exclusively for specific, legitimate purposes. Your data is never shared for unnecessary purposes or with advertisers.

• Service Delivery: Running account management, transaction processing, and gaming services.
• Identity Verification: Completing the KYC process and verifying your age.
• Security Assurance: Preventing fraud, money laundering, and unauthorized access.
• Contact: Sending transaction confirmations, promotional offers, and support messages.
• Legal obligations: Maintaining compliance with regulatory authorities.
• Service Improvement: Analyzing user experience to further improve the platform.
• Responsible Gaming: Identifying unusual gaming patterns to provide timely assistance.

4 How long we retain your information

77fbd does not retain data beyond what is necessary. However, certain information may be kept for a defined period to meet legal obligations.

• Active account data: retained for as long as the account remains active.
• After account closure: minimum 5 years (for legal compliance).
• Transaction records: up to 7 years (in accordance with financial regulatory requirements).
• Support conversations: up to 2 years.
• Gaming logs: up to 3 years.

After the retention period, data is securely deleted or fully anonymized so that you can no longer be identified in any way.

5 Sharing information with third parties

77fbd never sells your personal information to advertisers or data brokers. However, limited data may be shared with trusted partners where necessary to operate our services.

• Payment Processors: Mobile Banking, Nagad, Rocket — to process transactions.
• KYC verification provider: For identity and age verification purposes.
• Game provider: For the technical operation of Live Casino and slots games.
• Legal authorities: In response to valid requests from courts or regulatory authorities.
• Security Partners: For fraud detection and cybersecurity purposes.

6 Cookie Policy

77fbd's website and app use cookies and similar tracking technologies to enhance your experience and maintain platform security.

Cookie type

• Essential cookies: For login sessions and security purposes. These cannot be disabled.
• Functional cookies: To remember your language, currency preferences, and UI settings.
• Analytics Cookies: Analyzing user behavior to enhance our services.
• Security Cookies: To detect fraudulent activity.

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may limit some platform features.

7 Your rights

77fbd believes every user has the right to control their own data. We fully support the rights outlined below.

To exercise any of these rights, please contact our support team. We aim to respond within 30 business days.

8 Security Measures

77fbd uses industry-standard security technology to protect your data. Our security team monitors systems around the clock to detect and respond to any threats immediately.

• SSL/TLS encryption — all data transmissions are fully encrypted.
• AES-256 data storage encryption — your stored information is fully protected.
• Two-factor authentication (2FA) — an added layer of account security.
• Regular security audits and penetration testing.
• Instant alert system triggered upon detection of suspicious login activity.
• Firewall and DDoS protection measures.

9 Children's Privacy

77fbd's services are intended exclusively for users aged 18 and above. We do not knowingly collect personal information from minors.

If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted.

If you believe your child is using 77fbd, please contact our support team immediately.

10 Policy Changes

77fbd may update this Privacy Policy from time to time. You will be notified of any significant changes via your registered email or through an in-platform notification.

• The date of any changes will always be noted at the top of this page.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• Copies of previous policies are available upon request.

11 Contact

For any questions or requests regarding the Privacy Policy, please contact our support team. We are always ready to help.

For formal data protection requests, please send a written email clearly describing your request and including your account identification details.